Paper: A theoretical basis for using virtual worlds as a personalised process visualisation approach

Have just had a paper written with my PhD student Hanwen Guo, "A theoretical basis for using virtual worlds as a personalised process visualisation approach," accepted for the Human Centred Information Systems (HCIS) workshop at CaISE, 2013.

QUT eprints version is available here.

Abstract: Communication processes are vital in the lifecycle of BPM projects. With this in mind, much research has been performed into facilitating this key component between stakeholders. Amongst the methods used to support this process are personalized process visualisations. In this paper, we review the development of this visualization trend, then, we propose a theoretical analysis framework based upon communication theory. We use this framework to provide theoretical support to the conjecture that 3D virtual worlds are powerful tools for communicating personalised visualisations of processes within a workplace. Meta requirements are then derived and applied, via 3D virtual world functionalities, to generate example visualisations containing personalized aspects, which we believe enhance the process of communcation between analysts and stakeholders in BPM process (re)design activities.

Well done Hanwen!

Ross

Video: Personal Processes Interface Mock Up

In this video we show a 3D mock up of a personal house purchasing process. A path traversal metaphor is used to give a sense of progression along the process stages. The intention is to be able to use console devices like an Xbox to consume business processes. This is so businesses can expose their internal processes to consumers using sophisticated user interfaces.

The demonstrator was developed using Microsoft XNA, with assistance from the Suncorp Bank and the Smart Services CRC.

I'll talk about it in more detail in a paper someday.

I also think the cows are a great touch. ;-)

Ross