This is a blog devoted to researching the cognitive effects of Virtual and Augmented Reality.
Our Research Question is - "How can synthetic embodied VR/AR environments enhance aspects of human cognition?"
The blog shows outcomes of our research projects, such as papers, videos, paper reviews and other useful artifacts.
Tuesday, October 2, 2012
Paper: Interactive product browsing and conﬁguration using remote augmented reality sales services
Abstract: Real-time remote sales assistance is an underdeveloped component of online sales services. Solutions involving web page text chat, telephony and video support prove problematic when seeking to remotely guide customers in their sales processes, especially with configurations of physically complex artefacts. Recently, there has been great interest in the application of virtual worlds and augmented reality to create synthetic environments for remote sales of physical artefacts. However, there is a lack of analysis and development of appropriate software services to support these processes. We extend our previous work with the detailed design of configuration context services to support the management of an interactive sales session using augmented reality. We detail the context and configuration services required, presenting a novel data service streaming configuration information to the vendor for business analytics. We expect that a fully implemented configuration management service, based on our design, will improve the remote sales experience for both customers and vendors alike via analysis of the streamed information.
Many thanks to Helen Paik (UNSW) and Alistair Barros (QUT) for their contributions. Ross